Your first visit

A skin consultation, on us.

Book a free consultation What to expect What to expect

ConsultWe talk it through
AnalyzeA closer look with True Pro
PlanYour plan, together

What to expect

Your first visit, step by step.

01 · Book
Book your visit.
Online or by phone, whichever is easier.
02 · Welcome
Come in, settle in.
Coat taken, Flow water poured, forms already sorted.
03 · Skin analysis
A closer look.
Our True Pro analyzer uses UV & polarized light to show sun damage & spots that aren't visible yet.
04 · Your plan
A plan built for you.
What your skin needs, in what order, & what it costs. Nothing is pushed.
05 · First treatment
Start when you're ready.
Same day if there's time, or booked for later.
06 · Home routine
Something to take home.
A short routine for your skin, & how to use it.
07 · Next visits
We keep going together.
Most skin goals take a series. We check in & adjust as your skin changes.

Book a free consultation

What we help with

Whatever brought you in.

Not sure what you need? That's what the consultation is for.

Good to know

Before your first visit.

All FAQs

Is the consultation really free?

Yes. There's no charge & no obligation to book anything. The one exception is laser hair removal, which starts with a $50 consultation & patch test so we can find the safest settings for your skin.

Do I have to book a treatment?

No. You'll leave with a plan & the prices, & you can take your time deciding.

Can I have a treatment the same day?

If there's time in the schedule, yes. If not, we'll book you in for another day.

What should I do before I come?

Fill in the intake form before you arrive, so we can spend the time on your skin.

Where do I park?

There's free street parking on Roxton Rd & Shaw St, a minute's walk away, & paid parking out front & across College. The map below has the details, including the no-parking hours.